The latest Goldcar scam is very creative indeed, using your €1,100 deposit to quietly steal more money from you. They'll charge your card for the full amount of €1,100 and insist that they have to charge it in your home currency. They'll tell you that they don't have an option to charge in local currency and that it's your bank the is forcing them to charge it that way.
However, if and when they refund you, they will refund it the local currency where you rented the car. There will be a difference in the exchange rates by doing this and Goldcar will keep the profit of around £40 which you'll get stuck with paying! So make sure to check your bank statement after you've returned your car and check that the amount you were debited is the amount you were refunded. There's a decent chance it won't be!
If you question Goldcar on the charge, they'll tell you that these are your banks charges and nothing to do with them. This is actually completely false and it's simply another Goldcar scam.
The best way to deal with the issue is to contact your bank or credit card company and explain what's happened and your bank should reimburse you. It will be much quicker and far less stress than dealing with Goldcar.
Watch this video to see exactly how the scam works:
The Car Hire Shout app protects you against car hire scams and ripoff's and is completely free to use, so download it now and protect yourself when you next hire a car:
The Car Hire Shout app only works if renters download it and use it, reporting how they are treated and what they're charged for. It's completely free to use and the advantage is that by spending a few minutes entering the details of your rental, you could save yourself and others a lot of money in bogus and unfair charges.
Download it now, protect yourself and help others.