The Car Hire Shout app is completely free to use, so download it now and install on your phone:
Register an account with your name, email and a password. You'll have to agree to our:
The first step is to add the basic details of your rental booking, such as the booking reference, pick up date, the destination of the rental and cost.
When you receive your car, tell other users how long you had to wait to be seen. Take photos of your rental car and add them to the Car Hire Shout App.
We suggest you take photos of:
The photos will appear on the Home screen in case you need to access them later when you drop the car back to prove any pre-existing damage.
The date and time (central European time) that you uploaded the photos to the app, will appear under each.
Now that you've picked up your car, tell others how you were treated. If you where forced or scared into buying their expensive insurance, enter how much this was so we can track how many customers this happens to and warn others.
If you pre-paid for fuel, how much did you pay so we can track local prices and what car hire companies are charging.
Lastly, how much where you charged as a deposit and was this blocked or actually debited from your account (here's why this matters).
This is perhaps the most important part of renting your car, as this is where the unfair extra charges usually come. If you're accused of damage to the car, pull up the photos you uploaded to the Car Hire Shout app and see ift the damage was there when you picked up the car.
If you're charged for damage, take photos of the damaged areas, upload them to the app and give details. By doing this, future renters of the same car will be able to see previous damage claims and charges. If the car rental company attempts to charge for the same damage, it can be proven that it was pre-existing by the booking reference, photos and damage description. This will stop renters being charged multiple times for the same damage.
Let others know if you were charged for fuel or a cleaning penalty and at what cost. This will warn future renters of the extent of these charges and what they might expect.
Lastly, you can rate and comment on the experience of your rental.
When you rent a car that somehone else has already reported damage on, it will appear on the home screen warning you of the damage claim. You can also search for any car by the number plate registration, to see if there's any damage history.
If you're looking to rent a car and want to check out the company and location, check for reviews before you book it. You'll be able to see wait times, how previous renters were treated as far as insurance, fuel charges, damage claims, wait times and more.
Here's a history of all your rentals that you've added to Car Hire Shout, so you can go back and recall any of the photos or information if you ever need it.
The Car Hire Shout app only works if renters download it and use it, reporting how they are treated and what they're charged for. It's completely free to use and the advantage is that by spending a few minutes entering the details of your rental, you could save yourself and others a lot of money in bogus and unfair charges.
Download it now, protect yourself and help others.